Actions

Actions taken through Arlington County’s mobility management programs strive to improve mobility for residents, employees and visitors. Actions result in Impacts in the choices Arlingtonians make among the multimodal mobility options available to them. Better choices result in higher Benefits enjoyed by the traveler, the community, and the planet.

Arlington County’s mobility management programs provide the most accurate, timely and useful information and services to residents, workers, and visitors in Arlington to increase the use of transportation options such as transit, biking and walking.

Arlington County’s Transportation Research Center tracks the actions of various programs in order to understand how well this mission is being accomplished. Here are some important numbers for Fiscal Year 2011:

35,000,000    dollars in sales at CommuterDirect.com and at The Commuter Store®
24,524,604    dollars in fare media sales at the Commuter Information Center
9,331,370    dollars worth of sales at The Commuter Store®
1,920,000    visits to CommuterPage.com® family of websites, including ArlingtonTransit.com
1,000,000    trips on Capital Bikeshare in year 1
600,000    transit timetables distributed
248,984    page views were logged at WashingtonAreaBikeForum.com
205,000    customers through The Commuter Store® doors
153,377    individual transactions and 986 corporate transactions processed at CommuterDirect.com.
131,397    employees reached through 661 employers by Arlington Transportation Partners
116,578    page views logged by 38,941 unique visitors at BikeArlington.com
79,750    tons of CO2 removed from the air every year
60,000    redesigned four-color Walkabouts brochures printed with updated text and maps for 18 Walkabout routes
50,000    Arlington County bike maps distributed
42,000    issues of Solutions newsletters and 1,160 e-Solutions issues distributed
29,000    phone calls at our call center
27,110    phone calls answered at the Commuter Information Center
19,111    people at 20 WALKArlington events including walking tours, workplace walks, health fairs, environmental expos, and school programs.
16,185    people at 53 Car-Free Diet events
10,000    people at 39 BikeArlington events
6,000    people reached at 48 transportation fairs
3,268    followers of Car-Free Diet on Twitter
3,237    pledges to go car-free
2,000    bikers checked in at Bike to Work Day rest stops in Arlington
1,000    bike light sets given away
307    Car-Free Diet Retail Partners
244    Personalized Commute Planners distributed
100    ART bus stops repaired or replaced due to vandalism, storms or accidents
48    transportation fairs attended reaching over 5,000 commuters.
42    site inspections of buildings for compliance
32    Redefine Your Commute campaign events conducted reaching over 6,000 commuters
20    walk events attracting 19,111 participants
14    new site plan properties assisted to comply with TDM requirements
10    Arlington businesses awarded the “Bicycle Friendly Business” status by the League of American Bicyclists
9    Confident City Cycling classes organized by BikeArlington with 169 attendees
6    TDM compliance reviews for residential site plan buildings completed
2    Car-free Diet Skeptics who went 30 days each without a car that was followed by thousands of people on a reality series show
1    new The Commuter Store®kiosk in Ballston

 

For more details, see the FY 2011 Annual Report 

As Arlington County continues to grow and develop, mobility management will be required to support and encourage use of transit, ridesharing, telework, bicycling, and walking for all types of travel. Anticipated enhancements to the programs include:

  • New services tailored to support
    • the Crystal City-Potomac Yard Transitway
    • Columbia Pike Streetcar
    • Extension of Metrorail to Tysons Corner and later to Dulles Airport
    • High-Occupancy Toll (HOT) lanes on I-495.
    • New or improved Commuter Stores, the Mobile Commuter Store, and better call center functionality with a more “consultative” format
    • Promotion of ridesharing, i.e. carpooling and vanpooling.
    • Investments in transit/TDM technology development through Mobility Lab
    • Expand pedestrian and bicycle safety education and outreach, as well as Capital Bikeshare

For more details, see the Long Range TDM Plan – Full Report or the Long Range TDM Plan – Executive Summary

ACTIONS ——– IMPACTS ——– BENEFITS