How To

How To includes material that will help you figure out ways to easily trim down on your drive-alone car trips and move to better, healthier transportation options.

Education
MBTA Twitter

How Transit Agencies Can Manage the “Blizzard” of Negativity on Twitter

Wednesday, May 20, 2015 11:45 AM

Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online, according to Lisa Schweitzer, the author of a recent award-winning study analyzing tweets of public transit agencies. “It’s about the marketing potential of social media — a lot of public transit agencies are […]






by Janna Starcic
Community Design
Corral 1

Corrals Aim to Make Bikeshare Customers Even Happier

Friday, May 15, 2015 1:05 PM

We already know that an overwhelming amount of Capital Bikeshare members are really happy to have this cost-saving, healthy, non-polluting, and auto-traffic-alleviating transportation option available in the Washington D.C. region. Now there’s yet another reason for them to love the system. “You’re corralled,” Nate Graham tells a Capital Bikeshare rider pulling up into a roped-off […]






by Paul Goddin
Education
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A Social-Media Playbook for Changing Commuting Behaviors

Tuesday, March 31, 2015 12:19 PM

Can social media be used to change a person’s commuting behavior or the way we design cities and transportation systems? There’s growing research to show how behaviors are influenced by networks, and specifically how social media can cause behavior changes that benefit society (such as decreasing energy consumption). The same principles, done correctly, could no doubt […]






by Paul Goddin
How To
SuperHeroes

Infrastructure Money Tight? Do Better Bus Marketing

Friday, March 6, 2015 2:08 PM

If cities want to reduce the need for expensive infrastructure improvements, they should brand and market their buses better, according to New York Times conservative commentator Josh Barro. Citing a 2009 report from the Federal Transit Administration, he notes there is evidence to believe that transit agencies could attract more discretionary or choice riders if […]






by Chris Hamilton
Education
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BikeArlington Encourages the “Concerned 60%” to Get on a Bike

Wednesday, March 4, 2015 10:56 AM

Don’t ride a bicycle? Arlington County wants to change that. The Virginia county is committed to getting as many residents as possible on a car-free diet, and encouraging more of its residents to get around by bike is one way the county is achieving this goal. Arlington’s BikeArlington team makes biking more accessible to its residents, performing outreach […]






by Paul Goddin
Education
Crazy words

5 Ways Our Transportation Vocabulary Makes Absolutely No Sense

Friday, February 20, 2015 12:33 PM

Planners (myself included) love to bemoan our society’s over-reliance on the automobile. We attribute it to misguided-land use policies that promote sprawl, and funding biases that direct more money toward paving roads than expanding transit service. We even acknowledge that we are up against a “car culture” or “America’s love affair with the automobile” which […]






by Monique Wahba
Economic Prosperity
Transit Pass People slideshow

Transit Comfort Begins with Great Customer Service

Thursday, February 19, 2015 3:02 PM

There’s a story that’s popular in business schools. A blizzard in the California Sierras had knocked out all communications and deliveries to customers of a California FedEx office. Unable to meet the company’s “absolutely, positively delivered overnight” guarantee, a junior FedEx staffer, without approval of his managers, rented a helicopter (charging it on his personal […]






by Paul Goddin
Education
Newsroom People

3 Lessons Working for the Newspaper Teaches About Transportation Choice

Monday, January 26, 2015 9:35 AM

I came to the transportation demand management (TDM) industry after an eight-year stint with the local daily newspaper, working as a marketing analyst in the circulation department. My time there corresponded with massive changes in the newspaper industry brought on by new ways of delivering information, by skyrocketing fuel costs that drove up delivery expenses, […]






by Jeremy Holmes
Community Design
Rideshare

Mobility Lab’s Top 10 Stories of 2014

Monday, December 22, 2014 1:57 PM

Uber, Sidecar, and Lyft Are Great Options, But They Are Not Ridesharing Companies– Although these companies still mistakenly refer to themselves as “ridesharing” services, they should be commended for giving people more transportation options and beginning to allow people to actually share rides (thus, potentially taking drive-alone trips off the roads) through new offshoots like Lyft […]






by Paul Mackie
Economic Prosperity
commute

San Francisco Law Helps Companies and Their Employees Ease Their Commutes

Wednesday, November 19, 2014 2:39 PM

Over the past few months, Washington D.C. and New York City have each passed laws for employee commuter benefits, and Honolulu and Kansas City are considering it. So why the growing interest? Probably partly because these cities have seen how, in San Francisco, there has been an increase in the use of sustainable commuting modes […]






by Krute Singa