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Are Humans Still Needed In a World of Smartphone Apps?

Tuesday, September 3, 2013 4:32 PM

Recently I had my first Apple Store app scan-and-pay experience. Apparently it is now possible to walk into an Apple store, find the product you want, scan the barcode with your iPhone and Apple Store app, charge the item to your iTunes account, and walk out with your receipt being emailed to you – all […]

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2012 The Commuter Store® Study

Tuesday, July 10, 2012 11:00 AM

The Commuter Stores® are a key component of Arlington County Commuter Services’ success. As the results of the 2012 Commuter Store® Study show, the stores help to shift travelers from driving alone to other travel modes. The goal of this study was to profile customers at the store, identify how people find out about the […]

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2009 Commuter Stores Study – Wave 2

Saturday, December 31, 2011 11:50 PM

The purpose of the study is to: understand how ACCS’ Commuter Store™ concept is currently performing; identify ways to improve the product and service delivery; measure the overall impact of ACCS’ investment in the Commuter Store; and benchmark against the 2007 Commuter Store Study. KEY FINDINGS Demographics of Commuter Store Survey Respondents: Slightly more males […]

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