Items Tagged with

performance measurement

MTA wait, David Barkan

Transit delay measurements should reflect how waits affect riders

It matters how transit agencies measure their own performance, not only internally but also for their riders. These measurements help agencies form the basic understanding of how reliable their services are and help them identify what needs to be improved. In a post today, transit advocacy and research organization TransitCenter notes how New York’s MTA could change… Read more »

Swiping into Metro

The numbers game: Choosing the right metrics for transportation planning

Last month, the Federal Highway Administration signaled it would follow California’s footsteps in encouraging moves away from Level of Service, a metric that encourages car-centered planning, toward ones favoring other, more beneficial ways people can travel. These moves demonstrate the understated importance of measurements in forming how, and by what mode, localities encourage people to… Read more »

2007 Arlington Transportation Partners (ATP) Client Study

The purpose of this study was to collect and analyze information needed to assess the performance and impact of Arlington Transportation Partners (ATP) and their programs, and to establish benchmarks from which performance gains can be made. KEY FINDINGS ATP-specific Services:  Three-quarters of respondents are satisfied with ATP, 7 in 10 find them useful. Level… Read more »