Items Tagged with

Attitudes

The 2013 State of the Commute Survey Area

Regional State of the Commute Survey 2013, Arlington Analysis

Every three years, Commuter Connections, the regional transportation demand management (TDM) program of the Metropolitan Washington Council of Governments, commissions a survey of workers in the Washington, DC region in order to understand commute behavior, commute satisfaction, and awareness of TDM programs. In addition to the results that Commuter Connections publishes for the region, Mobility… Read more »

ART Ridership Study 2013 Origin/Destination Map Section Top Image

Arlington Transit (ART) Ridership Study 2013

The Arlington Transit (ART) Ridership Study is a regular assessment of who ART’s customers are, how they use ART bus service, their satisfaction with current service, and changes that ART could make to improve that satisfaction. The study had the following objectives: Determine characteristics of bus use, such as frequency of transit use, route utilization,… Read more »

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2012 The Commuter Store® Study

The Commuter Stores® are a key component of Arlington County Commuter Services’ success. As the results of the 2012 Commuter Store® Study show, the stores help to shift travelers from driving alone to other travel modes. The goal of this study was to profile customers at the store, identify how people find out about the… Read more »


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2007 Arlington County Commuter Services (ACCS) Commuter Store Study

The purpose of this study is to understand how ACCS’ Commuter Store™ concept is currently performing, to identify ways to improve the product and service delivery, to measure the overall impact of ACCS’ investment in the Commuter Store, and to establish benchmarks from which performance gains can be made. KEY FINDINGS Pertinent Background Findings from… Read more »


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2007 Arlington County Commuter Services (ACCS) CommuterPage.com Study

The purpose of this study is to understand how ACCS’ CommuterPage.com is currently performing, to identify ways to improve the site, to measure the overall impact of ACCS’ investment in CommuterPage.com, and to establish benchmarks from which performance gains can be made. KEY FINDINGS Demographics of CommuterPage.com Survey Respondents: The mean age of the respondents… Read more »


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2008 Arlington Transit (ART) Rider Study

As outlined in the 2006-2008 ACCS Program Research and Evaluation Plan, the purpose of the study is to: understand who is using ART and how they are using it; understand how ART is currently performing; identify ways to improve the product and service delivery; and establish benchmarks to assess future performance gains. KEY FINDINGS Demographic… Read more »


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2008 ACCS CommuterDirect Corporate Study

As outlined in the 2006-2008 ACCS Program Research and Evaluation Plan, the purpose of the study are to assess the performance and impact of CommuterDirect.com, to help refine and improve the overall CommuterDirect.com program, and to establish benchmarks from which future performance gains can be made. KEY FINDINGS While the number of total respondents represents… Read more »


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2009 Commuter Stores Study – Wave 2

The purpose of the study is to: understand how ACCS’ Commuter Store™ concept is currently performing; identify ways to improve the product and service delivery; measure the overall impact of ACCS’ investment in the Commuter Store; and benchmark against the 2007 Commuter Store Study. KEY FINDINGS Demographics of Commuter Store Survey Respondents: Slightly more males… Read more »


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2009 ATP Employee Commute Survey

This study was conducted to make direct contact with the employees in Arlington County. The purpose of this study was to: (a) assess current commuting patterns and benefits offered/used by employees in each urban village (b) directly market Arlington’s travel options and benefits to commuters who could then champion change from within the organization (c)… Read more »

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Research Elevates TDM to the Strategic Level in Arlington County, Virginia

Research: An On-Going, Integral Part of the Commuter Services Program “The research is the lifeblood of our program”, remarked Arlington County Commuter Services Bureau Chief Chris Hamilton in a recent strategy session. In many ways, this is true, as our on-going research program, now in its sixth year, serves many vital purposes.